Non-life products

Non-life products

Connected software for general insurance. Manage policies, underwriting, claims, and reinsurance in one place.

Non-life products

A connected foundation for your insurance business.

Policy administration

Bring your operations together with software shaped around your business, your teams, and your customers.

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Claims management

Reduce repetitive work and give your team the clarity to focus on what matters.

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Underwriting & reinsurance

Connect people and processes through accessible digital experiences.

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Products

Solutions that power non-life products

Non-life

ShrinQ Insurance Suite

An omni-channel insurance application covering every part of a non-life insurance business.

ShrinQ Insurance Suite

Customer app

  • Quote and buy policy
  • Instant payment via Mobile Money, VISA and Mastercard
  • Initiate a claim
  • View policy and claim documents for existing business

Agent / broker app

  • Quote and buy policy on behalf of a customer
  • Initiate instant payment via Mobile Money, VISA and Mastercard
  • Initiate a claim on behalf of a customer
  • Share policy documents with customers via SMS or email
  • View commissions and check commission status

Customer relationship management

  • Customer creation
  • Lead management
  • Automated notices to customers (birthdays, renewals, holidays)
  • Activity management
  • ID verification
  • Customer complaint management

Underwriting

  • Generate quotations and convert them to policies
  • Underwrite all classes of business (direct, facultative, co-insurance)
  • Underwrite fleet business through bulk upload
  • Instant payment (Mobile Money, VISA or Mastercard)
  • Vehicle database for easy motor underwriting
  • Integration with MID for real-time motor sticker issuance
  • Integration with MAID for real-time marine certificates

Reinsurance

  • Treaty setup
  • Facultative placement
  • Co-insurance placement
  • Commission management
  • Treaty accounting

Claims

  • First notification of loss (FNOL)
  • Claim registration
  • Claim processing
  • Salvage
  • Recoveries
  • Claim approval workflow

Finance

  • Bank lodgement
  • Stock management
  • Requisition
  • Procurement
  • Bank reconciliation
  • Receivables
  • Payables
  • Assets
  • Commission management
  • Journals
  • Account closures
  • Trial balance (IFRS 17)

Business intelligence

  • IFRS 17 reports
  • Management reports
  • Treaty bordereaux
  • Production report
  • Commission report
  • Agent reports
  • Any report requested

Document management

  • Policy, claim and customer documents in one secure place
Non-life & life

Micro-Insurance (USSD & Chatbot)

Reach more customers through USSD and chatbot channels, with automation from cover to claim.

Micro-Insurance (USSD & Chatbot)

Capabilities

  • Automated underwriting
  • Automated claims
  • Automated commission payment
All insurance companies

Business Process Management

Create customised business workflows across all units, processes and departments.

Business Process Management

Capabilities

  • Customised workflows across every unit, business, process and department
All insurance companies

Billing as a Service

Collect premiums reliably with automated debits and flexible payment channels.

Billing as a Service

Capabilities

  • Auto-debit management
  • Reversals
  • Mobile Money and Mastercard
Non-life & life

Bancassurance as a Service

Sell insurance through banking partners, from referral to first payment.

Bancassurance as a Service

Capabilities

  • Initiate referrals for all products
  • Generate quotations
  • Underwrite policies
  • Initiate first payment (Mobile Money, VISA, Mastercard)
Deployment optionsCloudOn-premiseHybrid

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